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Privacy Policy

This Privacy Policy applies to Upper Pass Lodge, operated by Upper Tamarack Inc

Effective date: October 22, 2026


Upper Pass Lodge, operated by Upper Tamarack Inc (“Upper Pass Lodge,” “we,” “us,” or “our”), respects your privacy. This policy explains what personal information we collect, how we use it, and who we share it with when you visit upperpasslodge.com, contact us, book a stay, or receive text messages from us.


Upper Tamarack Inc, doing business as Upper Pass Lodge

420 Magic Mountain Access Rd., Londonderry, VT 05148
(802) 824-5600 | info@upperpasslodge.com

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Registered business address: Upper Tamarack Inc, 366 Red Mountain Road, Arlington, VT 05250

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Information We Collect

  • Contact information: your name, email address, mobile phone number, and the contents of any message you send us through our contact form, by email, by phone, or by text.

  • Reservation information: dates of stay, room preferences, number of guests, and guest details you give us when booking or checking in. Payment and identity details are collected through our reservation system and at check-in.

  • Technical information: when you visit our website, we and our service providers may automatically collect your IP address, browser and device type, pages viewed, and similar usage data through cookies and similar technologies.

 

​How We Use Your Information

  • To respond to your inquiries and manage your reservation

  • To send reservation, check-in, and stay-related communications by phone, email, or text message (see “Text Messaging (SMS)” below)

  • To process payments and verify identity as needed for your stay

  • To operate, secure, and improve our website and services

  • To comply with legal obligations and protect our rights and the safety of guests and staff.

 

Text Messaging (SMS)

If you check the SMS consent box on our contact form and provide your mobile number, you agree to receive text messages from Upper Pass Lodge about your reservation, check-in, and stay, including replies to your questions. We do not send promotional or marketing text messages.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You can opt out at any time by texting STOP. For assistance, text HELP or contact us at info@upperpasslodge.com or (802) 824-5600.

  • Consent to receive text messages is not a condition of booking, purchase, or stay.

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SMS Consent Is Not Shared With Third Parties

No mobile information, including phone numbers and text messaging opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers who help us deliver our messages (such as our texting platform and mobile carriers), only to deliver those messages.

 

Who We Share Information With

We do not sell your personal information. We share it only as follows:​

  • Service providers that help us operate our business, such as our website host, our reservation and payment system, our texting platform, and our email provider. They may use your information only to provide services to us.

  • Legal and safety: when required by law or legal process, or to protect the rights, property, or safety of Upper Pass Lodge, our guests, or others.

  • Business transfers: if Upper Tamarack Inc is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction. SMS consent and mobile information will not be transferred for marketing purposes.

 

Cookies and Analytics

Our website uses cookies and similar technologies to function, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

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Data Retention and Security

We keep personal information only as long as needed for the purposes described here and as required for legal, accounting, or record-keeping purposes. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.


Your Choices and Rights

You may contact us at info@upperpasslodge.com to request access to, correction of, or deletion of your personal information, subject to legal and operational requirements. You can opt out of text messages at any time by texting STOP, and you can unsubscribe from emails using the link in any email.


Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.


Third-Party Sites

Our website may link to or embed third-party services, such as maps and social media. Their privacy practices are their own.


Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last revised.

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Contact Us

Questions about this policy? Contact Upper Pass Lodge at info@upperpasslodge.com or (802) 824-5600, or write to 420 Magic Mountain Access Rd., Londonderry, VT 05148.

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